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MobileSyncBrowser

For macOS and Windows

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    • Latest Version
    • Version History (under construction)
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Home >Frequently-Asked Questions

Frequently-Asked Questions

Always take a moment to make sure you are using the latest release version, available at the download page. Any significant issues are noted there as well.

Latest FAQs [View All FAQs]

  • Can I edit and send my Notes back to my device?
  • Help! I deleted an SMS conversation on my phone and need it back! Can MSB recover it?
  • How can I save/print SMS conversations the way they are displayed in MSB?
  • I have an extremely long SMS/Messages ‘conversation’ and it takes a very long time to display and export. What can I do?
  • MSB fails to scan and says it will put a log. Why can’t it read the backup?

Latest Support Tweets

Do you remember when you joined Twitter? I do! #MyTwitterAnniversary pic.twitter.com/VOq6wETeMj

@bibistrikesback Hi, please use the web site form to contact support.

About a year ago from MobileSyncBrowser's Twitter

@bibistrikesback Hi, sorry I didn’t reply sooner, MSB 13.0 was released in September; the site wasn’t updated properly (fixed), but the 12.0 links do download the latest version.

About a year ago from MobileSyncBrowser's Twitter

Do you remember when you joined Twitter? I do! #MyTwitterAnniversary pic.twitter.com/VOq6wETeMj

About 2 years ago from MobileSyncBrowser's Twitter

#Update posted 12.0.3 build 388. Corrects the HTML export bug affecting Mac 64-bit, noted earlier.

About 2 years ago from MobileSyncBrowser's Twitter

[Mac, x64 only] There is an issue that is somehow messing with exported HTML. Tests show the same code at 32-bit behaving properly, so it’s a head-scratcher. Working on it.

About 2 years ago from MobileSyncBrowser's Twitter

Site Status: DNS and email issues solved. pic.twitter.com/ZvhSGhvH1e

About 2 years ago from MobileSyncBrowser's Twitter

Will be making changes around the MSB website this week; if you find anything ‘broken’ send me a note by DM or support@mobilesyncbrowser.com

About 2 years ago from MobileSyncBrowser's Twitter

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