Why do Messages to and from the same contact appear as two ‘conversations’?

NOTE: This issue has been addressed in software – please download the latest version of MSB from the main page.

This is due to minor difference in phone number formatting when an SMS message is received.

Using US phone numbers as an example, if you send a message to ‘(999) 123-4567’ (as it appears in your contacts) and the reply is tagged by your phone company as ‘1 (999) 123-4567’, any difference in prefixes or country codes can cause a mismatch. 

Because of differences from country to country and from one phone company to the next, you must alter MSB’s behaviour to suit your circumstances.

To do this, MSB must know how many digits are truly ‘significant’ and which numbers are not relevant. You can change this in the telephone number formatting option in Preferences.